Scale your team with agents built for merchant risk
Automate risk workflows with AI agents that summarize, escalate, and resolve cases — all based on your rules and policies.
Risk Agent
Working on 3 open cases
New merchant, 214 transactions in 7 days. Dispute rate 1.2%. No adverse web signals. Matches trusted profile — recommend approve.
Flexible AI agents for risk workflows
AI Case Summaries
Auto-generate case summaries with key context so your team can review faster and spend less time digging through data.
Risk Insights on Demand
Ask questions about merchant history, transaction patterns, or other risk indicators and get instant answers.
Autonomous Decisioning
Let AI follow your SOPs to make decisions, escalate edge cases, and take next steps automatically.
Automated Controls
Pause or delay payouts in real time when agents detect elevated risk or adverse signals.
Merchant Outreach
Automatically send follow-ups or information requests to merchants, fully integrated into your workflows.
Custom Agents
Deploy agents for onboarding, monitoring, disputes, or other workflows, wherever you need them.
How teams use AI Agents
Start with assistive agents that support your team
Start with agents that help you summarize cases, investigate merchants, and more. Your team stays in control while working 10x faster.
Don Grant Roofing
Don Grant Company LLC
Address
Address_full_match, Chattanooga, TN, US
Payment Volume
$15,477,532.34
Avg Sale Price
$4,992.75
Automate routine decisions with trusted agents
Let agents automate routine decisions — like clearing low-risk alerts or filtering false positives — while escalating anything that needs a closer look.
Basic Information
Risk Appetite
52Define Your Workflow Steps
Workflow Steps
Describe this step using natural language. Example: If #entity_status is inactive or #business_signage_google_maps is false, then #pause_payouts and #send_email("New Merchant Pause")
Resolve cases end-to-end with autonomous agents
Deploy autonomous agents to handle entire workflows — from initial triage to final action — all aligned with your policies.
18
Account with Open Alerts
1
Your Alerts
0
Last 24 Hours
42
Most Triggered Rule
| Risk Score | Business Name | Legal Name | Checkpoint | Date Alert |
|---|---|---|---|---|
| 20 | ||||
| 79 | ||||
| 54 |
Viraways AI reviewed 47 alerts and flagged them as safe to close. 40 show no genuine risk indicators. 7 were determined false positives with a confidence score >90.
See what Viraways can do for you
From signals to actions, Viraways powers every step of your merchant risk workflow.